UPS

Interview Prep: UPS

From Broken Champions · brokenchampions.com/resources

Know the company

Look it up before you go: ______________________________________________

Jobs they often hire for: picker/packer, forklift operator, loader/unloader, shipping and receiving

Good to know: Package handler and seasonal driver-helper jobs are the usual entry points. Most work is at hubs and centers.

What to bring

• State ID or driver's license
• Social Security card (or other I-9 document)
• 3 copies of your resume
• A list of 3 references with phone numbers
• A pen and this sheet
• The Federal Bonding info below, in case they worry about hiring someone with a record
• Forklift or other equipment certifications
• Steel-toe boots if you own them

What to wear

Clean work clothes and closed-toe shoes or boots. No sandals.

Questions they may ask

1. Tell me about yourself.
2. Why do you want to work here?
3. Do you have a criminal record? Tell me about it.
4. Why is there a gap in your work history?
5. When can you start?
6. Can you lift 50 pounds and stand or walk for a full shift?
7. Are you available for nights, weekends, or overtime?
8. Have you run a forklift or pallet jack?

When they ask about your record

Keep it under 30 seconds, be honest, and bring it back to the job. If your record was expunged, you may answer about the expunged part as if it never happened.

Questions to ask them

1. What shifts are open right now?
2. Is there a path from temp to permanent?
3. What do your best people do in their first 90 days?
4. What would make someone great in this job?
5. What are the next steps, and when should I follow up?

Federal Bonding Program (free for the employer)

Insures the employer against theft or dishonesty for your first 6 months, $5,000 to $25,000, at no cost and no deductible. Indiana coordinator: 317-232-3623 · Fbonding@dwd.in.gov

After the interview

• Thank them before you leave, and ask when you should follow up.
• Call or email a thank-you within 24 hours.
• Tell us how it went: admin@brokenchampions.com. Your report helps the next person.

Notes: __________________________________________________________
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